You can return unused goods to us free of charge within 14 days or exchange them. Please note the following points.
If you want to make use of the right of return and a free return shipment, please request a free return label via firstname.lastname@example.org. Then send back the goods in question with our returns label no later than 14 calendar days after receipt of the goods. The date of posting is decisive. The goods must be sent in unused and undamaged condition to the following address:
Customers in the EU:
Estilo Botanico c/o P4 Solutions
Customers in Switzerland:
In the event of a return in compliance with the above conditions, the purchase price already paid will be credited to you in the form of a credit note.
Please note that we can only accept a return from the respective delivery country. If the delivery was sent to Germany, for example, the return shipment may only be arranged from Germany.
Please do not send the package freight collect! If goods are returned freight collect, the resulting penalty fee from DHL of €15 will be offset against the credit of the return.