Terms & Conditions
TERMS OF SERVICE
General Terms and Conditions (GTC) for orders via estilobotanico.com
In the following we would like to present our general terms and conditions, which we use as a basis for the provision of all services provided on estilobotanico.com.
The offers on our website www.estilobotanico.com are aimed exclusively at consumers who complete the purchase for a purpose that cannot be attributed to their commercial or professional activity.
We hereby expressly object to deviating conditions of the contractual partner, unless we have expressly agreed to these conditions.
- CONCLUSION OF CONTRACT AND DELIVERY OF GOODS
1.1 By placing an order, you declare that you are acting exclusively for private purposes.
1.2 We conclude contracts via www.estilobotanico.com exclusively in German or English. You can select your preferred language using the language selector at the top of the website header. When ordering items on estilobotanico.com your contractual partner Estilo Botanico OÜ, Sakala 7-2, EE10141 Tallinn.
1.3 By clicking the button "buy now" you place a binding order for the items in the shopping cart. We will confirm the receipt of your order immediately by email after sending the order. A binding contract is formed upon receipt of the order confirmation. Please note that the delivery of the ordered goods Advance payment (reservation) takes place as soon as we have received payment of the full purchase price and any shipping costs.We therefore ask you to transfer the purchase price immediately after receipt of the order confirmation, but no later than within 7 days.
1.4 You will be informed about the delivery time on the respective product detail page and before placing the order. If working days are given as deadlines, we mean all days from Monday to Friday inclusive, with the exception of public holidays. Delays can either be found on the product page or we will inform you by email or telephone. We reserve the right to make a partial delivery if this appears advantageous for speedy processing and if this is reasonable for you. Subsequent deliveries resulting from this are free of freight charges for you. The delivery by us is subject to the correct and timely delivery by our suppliers. If our suppliers do not supply us with the ordered goods despite contractual obligations, we are entitled to withdraw from the customer. In this case we will inform the customer immediately that the ordered goods are not available. A purchase price already paid by the customer will be refunded immediately. The aforementioned right of withdrawal only exists for us if we are not responsible for the impediment to performance.
1.5 We reserve the right to refuse or cancel any order if such order is processed by software, machine, crawler, spider or other automated web program or scripted behavior system, or by using any service third parties used to place orders on your behalf.
- PRICES AND SHIPPING COSTS
2.1 All prices include VAT and packaging plus shipping costs and any applicable customs duties (only for deliveries to non-EU countries). The goods remain our property until the purchase price has been paid in full.
2.2 The shipping costs are within Germany usually €6.90. The shipping costs to Austria are usually €11.90. All other countries are calculated individually.
When shipping to non-EU countries (e.g. Switzerland), the recipient may incur customs duties. Please contact your responsible customs authority for information on this.
- PAYMENT
3.1 Basically, we offer the payment methods Payment in advance, Credit card and PayPal. With every order, we reserve the right not to offer certain payment methods and to refer to other payment methods. Any costs of a money transaction are to be borne by you.
3.2 In the case of a purchase by credit card, your credit card account will be debited when we send the order.
3.3 You agree that you will only receive invoices and credit notes in electronic form.
- PROMOTION VOUCHERS AND THEIR REDEMPTION
4.1 Promotional vouchers are vouchers that cannot be purchased, but that we issue as part of advertising campaigns with a specific period of validity.
4.2 Promotional vouchers can only be redeemed within the specified period and only once as part of an order process. Individual brands may be excluded from the voucher campaign. Promotional vouchers cannot be used to purchase gift vouchers. Please note that promotional vouchers may be linked to a minimum order value.
4.3 The value of the goods must at least correspond to the amount of the promotional voucher. A difference to a higher value of goods can be compensated with the offered payment options. The value of a promotional voucher is neither paid out in cash nor does it earn interest. The promotional voucher will not be refunded if goods are returned in whole or in part.
4.4 Promotional vouchers can only be redeemed before completing the ordering process. Subsequent crediting is not possible. The promotional voucher cannot be transferred to third parties. Multiple promotional vouchers cannot be combined unless we have agreed otherwise.
4.5 If you used a promotional voucher for your purchase, we reserve the right to charge you the original price of the goods you keep if - due to your revocation - the total value of the order falls below or equals the value of the promotional voucher .
- GIFT CERTIFICATES AND THEIR REDEMPTION
5.1 Gift vouchers are vouchers that you can purchase. These can only be redeemed for the purchase of items on our website, not for the purchase of further gift vouchers. If the credit on a gift voucher is not sufficient for the order, the difference can be made up with the payment options offered.
5.2 Gift vouchers and credit can only be redeemed before completing the ordering process. The balance of a gift voucher is neither paid out in cash nor does it earn interest. To redeem gift vouchers on your customer account or to view an existing balance, please visit "My vouchers and my balance" on estilobotanico.com.
- right of withdrawal
5.1 CANCELLATION POLICY:
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or, in the case of partial deliveries, the last delivery.
To exercise your right of withdrawal, you must contact Estilo Botanico OÜ, Sakala 7-2, EE10141 Tallinn, support@estilobotanico.com by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the model cancellation form below for this purpose. However, this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
5.2 Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to the following address without undue delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract: Address fulfillment provider
The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, properties and functioning of the goods.
5.3 Sample Cancellation Form
(If you want to revoke the contract, please fill out this form and send it back)
An Estilo Botanico OÜ, Sakala 7-2, EE10141 Tallinn, support@estilobotanico.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if notification is on paper)
Datum
____________________________________
(*) Delete where not applicable
End of revocation
- warranty
Statutory warranty rights apply to all goods from our shop.
- transport damage
Transport damage that is visible from the outside must be reported to the supplier immediately upon receipt of the goods: you can refuse acceptance or accept it with reservations and note this on the delivery note. Please inform us immediately afterwards about the transport damage found.
Hidden transport damage (i.e. damage that cannot be seen from the outside) and defects must be reported in writing within 7 days.
- retention of title
The goods remain the property of Estilo Botanico OÜ until full payment has been made.
- Liability
9.1 If claims for damages are asserted against us, we are liable for intent or gross negligence, including intent or gross negligence on the part of our legal representatives or vicarious agents. In all other cases, our liability is limited to the foreseeable damage that typically occurs when the contract is concluded, except in the case of intent or gross negligence.
9.2 We are only liable for slight negligence if we breach an obligation, compliance with which is of particular importance for achieving the purpose of the contract (cardinal obligation).
9.3 Unless otherwise agreed above, liability is excluded.
9.4 Liability under the Product Liability Act remains unaffected (§§ 1, 14 Product Liability Act).
9.5 None of the above exclusions and/or limitations of liability apply to damage to life, limb or health.
- FURTHER INFORMATION
10.1 The use of the offers available on estilobotanico.com is possible for people who are at least 18 years old.
10.2 Each customer is only entitled to maintain one customer account with Estilo Botanico at a time. We reserve the right to delete multiple registrations.
10.3 You can read these terms and conditions at www. See Estilobotanico.com. You can also print out or save this document by using the usual function of your Internet service program (=browser: there usually "File" -> "Save as"). You can also download and archive this document in PDF form by click here. To open the PDF file you need the free program Adobe Reader (at www.adobe.de) or comparable programs that can handle the PDF format.
10.4 You can also simply archive the terms and conditions and the data of your order by either downloading the terms and conditions and saving the data summarized on the last page of the ordering process in the online shop using the functions of your browser, or you wait for the automatic order confirmation that we send you additionally sent by email to the email address you provided after completing your order.
This order confirmation e-mail once again contains the data of your order and our terms and conditions and can be easily printed out or saved with your e-mail program.
10.5 The European Commission provides a platform for online dispute resolution (OS), which you can find under the Link to the European Commission platform Find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
YOUR ZALANDO SE
- Applicable Law
This contract is governed by the laws of the Republic of Estonia. The place of jurisdiction is Tartu, Estonia.
The provisions of the UN Sales Convention expressly do not apply.
IHRE Botanical Style OÜ
Estilo Botanico OÜ
Sakala 7-2
EE10141 Tallinn
Tax number: 16433408
VAT number: EE102461725
Registered at Tartu District Court
